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Help Page

Welcome to the help section of the Dispute Resolution Engine! This page will guide you through using our platform, including account creation, managing your profile, and interacting with disputes.

Table of Contents​

Creating an Account​

You can create an account as a User or an Expert. Here’s how:

  1. Navigate to the Sign Up page.
  2. Choose your account type:
    • User: For individuals seeking to resolve disputes.
    • Expert: For professionals offering dispute resolution services. image
  3. Fill in your personal information and create a password. image image
  4. Click the "Sign Up" button.

Once registered, you'll receive a confirmation email to verify your account.

Logging In​

To log in to your account:

  1. Go to the Login page.
  2. Enter your registered email and password. image
  3. Click "Login".

Once logged in, you can access all platform features, including dispute management and your profile page.

After logging in, you will be taken to the disputes dashboard. Here, you can:

  • View active disputes.
  • Access your profile (top right).
  • Browse resolved disputes in the Archive. image

The navigation bar at the top of the page allows you to easily move between different sections of the platform.

Creating and Managing Disputes​

To create or manage disputes:

  1. Log in to your account.
  2. From the dashboard, click on the "Create" button. image
  3. Fill in the necessary details, including parties involved and dispute description. image image
  4. Submit your dispute, and it will appear in your dashboard where you can track its progress.

You can interact with your disputes at any time through the dashboard by providing updates or viewing resolutions.

Viewing Resolved Disputes (Archive)​

You can browse through previously resolved disputes at any time, whether logged in or not.

  1. Navigate to the Archive page.

  2. Use the search bar to find specific disputes by keywords, dates, or categories. image

  3. Click on any dispute to view its details. image

The archive is a great way to research how similar disputes have been resolved.

Updating Your Profile​

To update your profile information:

  1. Sign in to your account.
  2. Click on your profile icon at the top right corner of any page.
  3. You will be taken to your Profile page, where you can:
    • Edit your personal details (name, email, etc.). image
    • Update your address. image
  4. Click Save to update your information.

Keep your profile up-to-date to ensure smooth communication on the platform.

Contact Us​

If you have any questions or encounter any issues, feel free to reach out to our support team at:

Thank you for using the Dispute Resolution Engine!